Amadeus Mobile Messenger
Amadeus Mobile Messenger delivers fast and efficient incident management, with all the required information in a single tool to be able to identify, analyse and assist travellers without delay.
Real time flight status
Amadeus Mobile Messenger is equipped with Flight Monitor, which provides real time flight status and tracking to better manage disruption. Read more...
Key features and benefits
Filtering and location
- Precise itinerary geocoding display
- Multi-location display
- Filtering by specific itinerary attributes
- Graphical tools to forecast future traveller activity
- One-way message to inform travellers (via SMS, smartphone, email)
- Two-way feedback messaging (via SMS, smartphone, email)
- Location request (using GPS functionality within smartphone)
- Communication history messaging capabilities
Defined search areas (polygon query)
- Identify travellers in a specific area
- Auto-messaging feature allows communication with travellers within the polygon as well as those whose itineraries are scheduled to enter the polygon within an identified date range
- Manually assign itineraries to a static group for handling
- Passenger itineraries can be locked for handling when a traveller is stranded in a location
- Dynamic group: rule-based grouping of itineraries, updated in real time based on itinerary feed
- Identify travellers according to a country's risk level
- Provide accurate, real time destination information and incident analysis
- Communicate relevant notices and alerts to travellers
Talk to us!
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