Amadeus Touchless Schedule Change

Amadeus Touchless Schedule Change is a web based product that automates the process of handling schedule changes according to your travel agency's specific needs. It checks your specific queue for scheduled changes and other messages from the airlines, and handles them according to the predefined set of rules - acceptable time limits are defined for automatic handling.

Key features and benefits

Increased productivity

  • Reduced time spent on handling schedule changes sent from airlines
  • Automated handling of schedule changes
  • Itineraries can automatically be sent to customers notifying them of schedule changes via e-mail or sms (with Amadeus Dynamic Travel Documents) with no manual interference

Improved customer loyalty

  • Professional service and increased customer satisfaction ‒ focus on complicated tasks that need personal involvement
  • Better reliability as itineraries can be sent automatically to customers notifying them of schedule changes

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